Privacy Policy

Who We Are

Talantzis Hellas
Address: Skopelou 38 Kamatero 134 51, Greece
Email: info@talantzishellas.gr
Phone: (+30) 213 04.34.420, (+30) 6944 90.34.30

We determine the purposes and means of processing your personal data.

What Personal Data We Collect

We collect the following categories of personal data:

• Contact Information such as your name, email address, phone number, and any information you choose to include when you contact us through our website.
• Technical Data such as IP address, browser type, operating system, device information, and cookies (see our Cookie Policy for more details).
  
• Usage Data such as information on how you use and navigate the Website, collected via Google Analytics or similar tools.

We do not collect special categories of personal data (e.g. health, religious beliefs) through our website.

How We Collect Personal Data

We collect data through:

• Forms: When you contact us via the website’s contact form or by email.
• Cookies & Analytics: Through cookies and third-party analytics services that help us understand how visitors use our site.
• Direct Communication: If you email or call us directly.

Why We Use Your Personal Data (Legal Basis)

We process your personal data based on the following legal grounds under GDPR:

• To provide and improve our services: Art. 6(1)(b) GDPR (performance of a contract or pre-contractual steps).
• To respond to enquiries: Art. 6(1)(b) and/or (f) GDPR (legitimate interest).
• To ensure the security and proper functioning of the website: Art. 6(1)(f) GDPR.
• For analytics and improvements: Art. 6(1)(a) GDPR (consent via cookie banner).
• To comply with legal obligations: Art. 6(1)(c) GDPR.

How We Use Your Personal Data

We use your data to:

• Respond to your enquiries or requests
• Provide information about our products and services
• Improve the content, structure, and performance of our website
• Comply with applicable laws and regulations
• Maintain website security and prevent misuse

Who We Share Your Data With

We may share your data with trusted third parties, such as:

• Service providers (e.g. website hosting, email hosting, analytics providers) for operational purposes
• Public authorities when required by law or to protect our legal rights

We do not sell or rent personal data to third parties.

International Data Transfers

If we use third-party service providers located outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses, to protect your data.

Data Retention

We keep personal data only for as long as necessary for the purposes for which it was collected, or as required by law.

• Contact enquiries are generally retained for up to 12 months.
• Technical and analytics data may be retained for up to 14 months (e.g. Google Analytics default).

After this period, data is securely deleted or anonymised.

Your Rights

Under GDPR, you have the following rights:

• Access to obtain a copy of your personal data.
• Rectification to correct inaccurate or incomplete data.
• Erasure  to request deletion of your data (“right to be forgotten”).
• Restriction to limit processing under certain conditions.
• Portability to receive your data in a structured, commonly used format.
• Objection to object to processing based on legitimate interests.
• Withdraw Consent where processing is based on consent (e.g., cookies), you may withdraw it at any time.

To exercise any of these rights, please contact us at: info@talantzishellas.gr.

You also have the right to lodge a complaint with the relevant supervisory authority:

• Greece: Hellenic Data Protection Authority (HDPA): https://www.dpa.gr.
• Italy: Garante per la Protezione dei Dati Personali – https://www.garanteprivacy.it 

Cookies

Our website uses cookies to improve your browsing experience and analyze traffic. For detailed information, please see our Cookie Policy.

Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, and the “Last Updated” date will reflect the most recent revision.